Privacy Policy

1. Who we are and what this policy covers

This Privacy Policy explains how HORIZON TECH SOLUTION LLC (“Horizon Tech Solution,” “Horizon,” “we,” “us,” or “our”), with its principal business address at 8206 Louisiana Blvd NE, Ste A #2686, Albuquerque, New Mexico 87113, collects, uses, discloses and protects personal information in connection with our website at horizontechsolution.net (the “Site”) and our business-to-business communications.

Our services are offered exclusively to businesses and organizations located in the United States. This policy applies to information about individuals who visit the Site or who contact us on behalf of a business, such as prospective client representatives. Personal information we process on behalf of our clients while performing software development or consulting services is governed by the written agreement with that client (for example, a master services agreement or data processing addendum), not by this policy.

2. Information we collect

Information you provide to us

When you submit our contact or booking form, email us, or call us, we collect the information you choose to provide, which may include:

• Identifiers and contact details: full name, work email address and U.S. phone number.
• Professional information: company name, job title and the U.S. state in which your business is located.
• Inquiry details: the service you are interested in, an optional budget range, your preferred call date, time window and time zone, and the content of your message.
• Consent record: your confirmation that you are contacting us on behalf of a U.S. business and that you agree to this policy and our Terms of Service.

Please do not submit sensitive personal information (such as Social Security numbers, financial account numbers, health information or government identification) or confidential business information through the Site. If confidential information needs to be exchanged, we will arrange an appropriate non-disclosure agreement and a secure channel.

Information collected automatically

Like most websites, our web server automatically records limited technical information when you visit, including:

• Internet Protocol (IP) address;
• browser type and version, device and operating system information (user agent);
• the pages and files requested, the referring web address, and the date and time of each request; and
• HTTP status codes and similar diagnostic data.

When you submit a form, we also record the IP address, user agent and timestamp associated with that submission to help prevent fraud and abuse. To limit automated spam, we temporarily store a one-way cryptographic hash of your IP address for rate-limiting purposes. We do not use this information to identify you or build a profile about you.

Information from other sources

We may receive business contact information about you from a colleague who refers you to us or who adds you to a project conversation, or from publicly available professional sources when we prepare for a meeting you have requested.

3. Cookies and tracking technologies

The Site does not use advertising cookies, analytics cookies, tracking pixels, session-replay tools or social-media plug-ins, and we do not engage in cross-context behavioral advertising. Our fonts and site assets are served from our own server, so visiting the Site does not send your information to third-party font or content networks.

Your browser may store ordinary technical data (such as cached files) to load pages faster; this is controlled by your browser settings. If we introduce analytics or other tracking technologies in the future, we will update this policy before doing so and, where required by law, provide notice and choice.

Global Privacy Control and Do Not Track. Because we do not sell or share personal information or engage in targeted advertising, there is nothing for such signals to opt you out of on this Site. We nevertheless treat a Global Privacy Control signal as a valid request to opt out of any sale or sharing, as required by applicable law.

4. How we use information

We use personal information for the following business purposes:

• to respond to your inquiry, schedule and conduct the strategy call you request, and prepare proposals;
• to negotiate, enter into and perform agreements with the business you represent, including invoicing and account administration;
• to operate, maintain, secure and troubleshoot the Site, and to detect and prevent spam, fraud, abuse and security incidents;
• to send you business communications related to your inquiry or engagement;
• to maintain business records and comply with legal, tax, accounting and regulatory obligations; and
• to establish, exercise or defend legal claims.

We do not use personal information for automated decision-making that produces legal or similarly significant effects, and we do not use it to train artificial intelligence models.

5. How we disclose information

We disclose personal information only as described below:

• Service providers. Vendors that host our website and email systems, and that provide IT, security, communications, accounting or professional services to us, solely to perform services on our behalf and subject to confidentiality obligations.
• Professional advisers. Our attorneys, accountants, insurers and auditors, where needed for them to advise us.
• Legal compliance and protection. Government authorities, courts or other parties when we believe in good faith that disclosure is required by law, subpoena or legal process, or is necessary to protect the rights, property or safety of Horizon, our clients or others.
• Business transfers. A successor or acquirer in connection with a merger, acquisition, financing, reorganization or sale of all or part of our business, subject to this policy’s protections.
• With your direction. Other parties when you ask us to or consent to the disclosure.

6. We do not sell or share personal information

We do not sell personal information, we do not “share” personal information for cross-context behavioral advertising, and we do not process personal information for targeted advertising, as those terms are defined under applicable U.S. state privacy laws. We have not done so in the preceding twelve (12) months. We do not knowingly collect, sell or share personal information of consumers under 16 years of age.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, specifically:

• Inquiries and booking requests that do not result in an engagement: up to twenty-four (24) months after our last communication with you, so that we can follow up on the same matter and maintain accurate business records.
• Client relationship records: for the duration of the engagement and for up to seven (7) years after it ends, to meet contractual, tax, accounting and legal obligations.
• Web server logs and anti-abuse data: for a limited period needed for security, troubleshooting and fraud prevention, after which they are deleted or overwritten in the ordinary course, unless needed to investigate a specific security incident.

When retention periods expire, we delete or de-identify the information.

8. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encryption in transit (HTTPS/TLS), restricted access on a least-privilege basis, and storage of form submissions outside the publicly accessible web directory. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach of security affects your personal information, we will notify you and the appropriate authorities as required by applicable law, including the New Mexico Data Breach Notification Act.

9. Your state privacy rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with comprehensive consumer privacy laws, may have some or all of the following rights, depending on whether that state’s law applies to Horizon and to the information in question (some state laws exclude information about individuals acting in a business or employment context):

• Right to know / access: to confirm whether we process your personal information and to access it, including the categories and specific pieces of information we hold.
• Right to correct: to correct inaccurate personal information.
• Right to delete: to request deletion of personal information we collected from or about you, subject to legal exceptions.
• Right to portability: to receive your personal information in a portable, readily usable format.
• Right to opt out: of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, and profiling in furtherance of decisions with legal or similarly significant effects. As explained above, we do not engage in these activities.
• Right to limit the use of sensitive personal information. We do not collect or use sensitive personal information for purposes that would trigger this right.
• Right to non-discrimination: we will not discriminate or retaliate against you for exercising any of these rights.
• Right to appeal: if we decline to take action on your request, you may appeal our decision by replying to our response or emailing us with the subject line “Privacy Request Appeal.” We will respond to appeals within the time required by law. If your appeal is denied, you may contact your state Attorney General.

10. Notice to California residents

This section supplements the policy for California residents as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), to the extent the CCPA applies to Horizon. In the preceding twelve (12) months, we have collected the following categories of personal information:

Sources: directly from you, automatically from your device, and from referrals or public professional sources. Purposes: the business purposes described in Section 4. Retention: as described in Section 7. Sensitive personal information: we do not intentionally collect it, and we do not use or disclose it for purposes other than those permitted under Cal. Code Regs. tit. 11, § 7027(m). Sale or sharing: none. We do not offer financial incentives for personal information.

Shine the Light. California Civil Code § 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

11. How to exercise your rights

You, or an authorized agent acting on your behalf, may submit a request by:

• emailing info@horizontechsolution.net with the subject line “Privacy Request”; or
• calling us at +1 (575) 250-2446.

To protect your information, we will verify your request by matching information you provide (such as your name, email address and company) with the information we hold. We may ask an authorized agent for signed written permission from you and may ask you to verify your identity directly. We will confirm receipt within ten (10) business days and respond within forty-five (45) days of receipt, which may be extended once by an additional forty-five (45) days where reasonably necessary, with notice to you. We do not charge a fee to process requests unless they are manifestly unfounded, excessive or repetitive, as permitted by law.

12. Business communications

We use your contact details to respond to your inquiry and to communicate about our services and any engagement. Any commercial email we send will identify Horizon and include a way to opt out of future marketing messages, consistent with the CAN-SPAM Act. We do not send marketing text messages, and we do not place calls using an automatic telephone dialing system or artificial or prerecorded voice. Opting out of marketing does not stop transactional or relationship messages about an active engagement.

13. Children’s privacy

The Site and our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13 years of age, consistent with the Children’s Online Privacy Protection Act (COPPA), or from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

14. U.S. audience only

Horizon operates from the United States, and the Site and our services are intended only for businesses located in the United States. We do not target or market to individuals outside the United States. Our service providers, such as hosting and email providers, may process information in the United States or in other countries where they or their facilities are located, subject to contractual confidentiality and security obligations.

15. Third-party websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing them with personal information.

16. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide a more prominent notice on the Site. Changes take effect when posted. We review this policy at least once every twelve (12) months.

17. Contact us

For questions about this Privacy Policy or our privacy practices, contact: